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T&C's | Home & Self-Defence Store | DEFCON
TERMS & CONDITIONS
DEFCON Home & Self-Defence Store, offers an exciting range of products to gear you up to a DefCon 1 state of readiness. We are an online shop [https://www.defcon.co.za] operated from within South Africa. We have a physical walk-in store at 19 Lion's Square, 150 Main Road, Somerset West, 7130, SOUTH AFrica.
DEFCON Home & Self-Defence Store is operated and managed by All Net Holdings (PTY) LTD, a registered South African company with registration number 2015/197272/07.
Purchases made from the site are subject to the terms and conditions of this agreement. By shopping or browsing on this site, you acknowledge that you have read, understood and agreed to be bound by this Agreement, and the other policies displayed on this site.
The DefCon.co.za website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose without prior written consent.
Disclaimer of Warranty in terms of site content
The contents of this site are provided "as is" without warranty of any kind. The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation - data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.
We reserve the right to:
- Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
- Change these Conditions from time to time and your continued use of the Website, (or any part of) following such change, shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
- We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
- All prices are subject to change without notice. All prices are subject to exchange rate fluctuation.
- We offer products for sale, subject to them being in stock with our suppliers at the time of purchase. Being an online shop, we do not physically carry any stock. Feel free to confirm stock with us prior to making a purchase. If you do make a purchase and the item is not in stock, we reserve the right to cancel the order and refund you in full.
- Errors and Omissions Expected. (E&OE)
All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.
The Site may collect certain information about your visit, such as the name of the Internet Service Provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Website from which you linked directly to our site. This information is used to help improve the Site, analyse trends, and administer the Site.
By registering on DefCon.co.za, you agree to be automatically subscribed to our marketing mailing list permitting us to send you newsletters and information about our website, events, promotions, etc. You will have the opportunity to UNSUBSCRIBE at any time, by clicking on the unsubscribe link contained within any of our communications.
DEFCON Home & Self-Defence Store will not sell, share, or rent your email address or any other personal information collected on this site. We will take all measurable steps to ensure that your details remain confidential at all times.
Third Party Links
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
Product Availability and Delivery Policy
All products advertised on the DEFCON Home & Self-Defence Store are guaranteed to be genuine and new. DEFCON Home & Self-Defence Store source all products through the official South African distributors.
DefCon.co.za is an online shop and does not physically hold stock of all the products listed. In most instances the products are shipped directly from our South African suppliers. We are therefore unable to guarantee the availability of stock. We recommend contacting us to confirm availability of stock prior to placing an order. We will only be liable for delivery of products when the products are available. When products are no longer available after conclusion of a sale, we will notify you and you will be entitled to either selected another product or choose to receive a refund in full.
The price of products advertised on the DEFCON Home & Self-Defence Store exclude delivery charges which are additional unless stated otherwise. Delivery charges will be presented to you during the checkout process and are applicable to deliveries to major centres. Deliveries to outlying areas, plots, hospitals, universities, shopping centres and other non residential type properties may incur additional delivery charges. Delivery charges are therefore subject to change and we reserve the right to requote you on delivery. Should the delivery costs change, we will inform you and you will have the choice to either pay in the difference or cancel your order, in which case we will refund you in full.
Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.
Order processing will not begin until we receive a confirmed order and full payment reflects in our bank account.
Warranty, Returns and Refunds Policy
All products are warranted to be new and free of defects at time of shipping. All products are subject to the manufacturer’s terms and warranties.
In the unlikely event that a product should become faulty during the warranty period, the product may be returned in order to effect repair or replacement. If reporting the fault to us within 7 days of having received the product then we will cover the cost to have the faulty product collected and returned to you. If the fault occurs after 7 days of having received the product, then the costs to return the product and send it back to you will be for your account.
Prior to returning faulty products you agree to contact us first so that we can provide you with the necessary details to effect the return.
The manufacturer or its official distributing agent will, at their sole discretion, determine if the repair or replacement can be honoured under the terms of the warranty. Their decision is final and no correspondence will be entered into.
Unwanted goods may be returned for a refund within 7 days from having received your order on condition that all returned goods are returned unopened in their original packaging, along with all the original contents. All unwanted goods are subject to a 15% restocking fee. Delivery fees will not be refunded and the cost of returning the goods will be for your account.
Pricing and Product Information
DEFCON Home & Self-Defence Store are VAT registered and all advertised prices include VAT.
While we strive to provide accurate product and pricing information, unintentional pricing or typographical errors may occur. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information (including, without limitation, images, information related to text, pricing, availability, product descriptions and package contents) at any time without notice (including after you submitted your order and confirmation was received). In the event that an item is listed at an incorrect price or with incorrect information, DEFCON Home & Self-Defence Store shall have the right, in its sole discretion, to refuse and cancel any orders. Cancelled orders already paid for will be refunded to you in full.
Payment can be made by Electronic / Internet Banking Transfer (EFT), Credit Card, SnapScan, Mobicred or Bitcoin. Sorry, no cheques. If selecting EFT as your payment option during checkout, our banking details will be e-mailed to you on completion of the checkout process.
We request that you confirm stock availability prior to making payment, in particular if selecting SnapScan or Bitcoin as your payment method.
Buy now and pay later. Shop on credit and pay off your purchase over a 12 month period with Mobicred.
EFT (Electronic Fund Transfer)
One of the most widely used ways of sending money online. Once you have added enough items to your shopping cart, proceed to “Checkout” and confirm your order. You will receive an e-mail confirmation of your order where DEFCON Home & Self-Defence Store bank account details for payment will be provided. Your order will only be shipped once the funds reflect in our bank account as detailed below.
As reference, please specify your Order Number.
Account Name: All Net Holdings (PTY) LTD
Branch & Code: MyBranch | 255355
Account No.: 62653136864
Account type: CHEQUE